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Information Management Online – Evolution, Equality and Accessibility
Information and knowledge management online is rapidly changing. New advances in technology and the accessibility of new media devices are allowing users to access information in a variety of contexts that don’t require them to be sat at their PC. As these developments continue it becomes increasingly important to consider the perspectives from which different societies and user groups access information. What is seemingly beneficial or usable to western users, born into societies where IT is not only accessible, it is a cohesive part of everyday existence, is not the necessarily accessible and usable to other less developed countries. Information and Knowledge Management technologies need to endeavour to provide flexible solutions to empower as broad a demographic of users as possible. This approach may ensure that information remains accessible to everyone and does not become a commodity in itself.
We lived interconnected lives. As we disseminate increasing amounts of information about one’s self via social media we place ourselves in a vulnerable position. User’s information is recorded, compared and re-disseminated and circulated through cyberspace at an alarming rate over which the user has little control. Search technology is experiencing a scenario comparable to the evolution of Information and Knowledge Management within organisations. The importance of harnessing tacit knowledge as opposed to relying on explicit retrieval methods to access information is evident. In this context search technologies will further endeavour to understand who we are and what we want as opposed to been reliant on our explicit requirements. Are people ready to share this information and should we share this information?
Lunenfeld notes that “People just don’t spend much time thinking or talking about the historical or ideological implications of the new communication technologies.” Lunenfeld (2000, p.199)
This it seems is a major problem, society could find itself in an irreversible situation before it has properly considered the consequences. The cohesion of man and the machine is alarming as it is evident and behoves us to consider just who or what will be in control of our information in the future?
Author: Simon English – Purple Coffee Interactive, Guernsey, Channel Islands.
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